Shipping Time

Cutoff Time	12.00 AM	(GMT-08:00) Pacific Standard Time (Los Angeles)
Handling time	1-10 Days	(Mon to Fri)
Transit Time	3-8 Days	(Mon to Fri)

Shipping Rate For United States

Rate Name	Condition	Price (USD)
Standard 3 to 4 days	$1.00–$49.99	$11.99
Standard 3 to 4 days	$50.00–$99.99	$16.99
Standard 3 to 4 days	$100.00–$149.99	$21.99
Standard 3 to 4 days	$150.00–$199.99	$33.99
Standard 3 to 4 days	$200.00–$299.99	$39.99
Standard 3 to 4 days	$300.00–$399.99	$49.99
Standard 3 to 4 days	$400.00–$499.99	$59.99
Economy 5 to 8 days	$500.00–$599.99	$69.99
Economy 5 to 8 days	$600.00–$699.99	$79.99
Economy 5 to 8 days	$700.00–$799.99	$89.99
Economy 5 to 8 days	$800.00–$899.99	$99.99
Economy 5 to 8 days	$900.00 and up	$109.99

Determine Shipping Rates & Times
To determine the applicable shipping rate and time for items in your Cart:

• Select Proceed to Checkout
• Select or add your shipping address
• Select a shipping speed (if available) and select Continue
• Select a payment method and select Continue

The total shipping & handling cost is listed under Order Summary.

Order Cancellation Policy

To reduce last-minute cancellations and the risk of "chargebacks" from customers 

Order processing starts within 14 hours of receipt of your order if not sooner, so please make sure your order is correct before you hit the submit button. If we have begun processing your order and it has not left our facility, and you still wish to cancel your order, you will be charged a 15% cancellation fee for your cancelled orders. This amount will be deducted from the refund processed to your card in the event we have already processed your credit card for shipping. However, you will not be charged any fees to add items, change items, or cancelled your order anytime prior to processing the order. An order cannot be changed or cancelled after it has shipped. In the event your order has already shipped, any changes or cancellation would be subject to our Return & Exchange Policy. To add items, change or cancel your order, you can either e-mail us at [email protected]
1 Your order number
2 Name on the order
3 Email the order was made with, and
4Your request.
Our amazing Customer Service Team will be happy to assist you.

All Contiguous US orders qualify for Free Shipping on orders over $350. Items overweight are excluded.

 

        International Shipping Policy

 

All prices on our site are in US dollars. Your credit card company will bill you with your local currency at the current exchange rate.

All orders to Canada are shipped via FedEx International Economy. Your order will arrive 4-7 days after the order is placed.

When ordering outside of United States of America, the recipient is responsible for assuring the product can be legally imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. Ultimate Direction has no control over these charges, nor can Ultimate Direction predict what they may be.

Customs, duties, and taxes are non-refundable: so a shipment that is refused because of unexpected import fees, the cost of the original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

To avoid a delay in receiving your order from customs, we strongly suggest:

• Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
• Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.

We do not refund original shipping charges for goods that are refused for delivery at customs.

REMINDER: You are shipping outside the United States. You are responsible for any duties/taxes assessed at the border.